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1 ans d'experience

Competences

Excellent Communication Skills Professional & Welcoming Attitude Teamwork & Collaboration Problem Solving Adaptability & Flexibility Stress Management Attention to Detail Multitasking & Time Management Professional Appearance & Etiquette Customer Service Hospitality Amadeus GDS Booking.com Misterbooking

Experience

Customer Service & Hospitality

Château de Perreux (France)

2025-04 - 2025-09

Managed guest check‑in and check‑out procedures, answered emails and provided concierge services. Coordinated breakfast and bar service, handled restaurant reservations and oversaw the overall customer journey. Utilised strong communication and problem‑solving skills to ensure high‑quality service and guest satisfaction.

Customer Service & Reception Intern

Air Mauritius

2024-12 - 2025-01

Welcomed and assisted passengers at check‑in counters and boarding areas, guiding them through baggage drop‑off and ticket collection. Provided accurate information and guidance, ensuring smooth passenger flow. Developed interpersonal skills and adaptability in a fast‑paced airport environment.

Hostess

Caudan Art Centre

2023-01 - 2026-02

Handled event check‑ins, assisted customers during exhibitions and cultural events. Managed visitor registration and provided on‑site support, enhancing attendee experience. Demonstrated professionalism and strong multitasking abilities in a dynamic cultural venue.

Langues

Francais

fluent

English